topic EE Perk account deactivated in Offers & Add-ons

EE Perk account deactivated

Dinkyfi — Fri, 17 Nov 2023 09:20:03 GMT

Good Morning,

I have tried to login to my EE Perk account to access a 20% discount code. Unfortunately it says my account has been deactivated as the registration process was not completed in time. I have tried password reset , registering but nothing has worked so far.

Can anyone offer a solution please?

Many thanks in advance.

Re: EE Perk account deactivated

Leanne_T — Fri, 17 Nov 2023 09:51:58 GMT

Morning @Dinkyfi

I have sent you a private message for some details to help you with your perk account 🙂

Leanne.

Re: EE Perk account deactivated

SCambient — Sat, 18 Nov 2023 20:45:51 GMT

Hi I have the exact same issue, could this be resolved for me as well? Many thanks.

Re: EE Perk account deactivated

Christopher_G — Sun, 19 Nov 2023 08:51:40 GMT

Welcome to the community, @SCambient

I've sent you a private message to get some information from you. Please have a look and get back to me.

Thanks

Chris

Re: EE Perk account deactivated

EmilyCarver — Tue, 30 Jan 2024 20:36:42 GMT

This is happening to me too, please could someone help me

thanks,

Emily

Re: EE Perk account deactivated

Katie_B — Wed, 31 Jan 2024 07:55:45 GMT

Good morning @EmilyCarver.

I have sent you a private message for more information.

Katie

Re: EE Perk account deactivated

Laurag1998144 — Wed, 17 Apr 2024 08:03:34 GMT

This is also happening to me is there any way I can resolve this? Thanks

Re: EE Perk account deactivated

Katie_B — Wed, 17 Apr 2024 08:56:42 GMT

Hi @Laurag1998144.

I have responded to your private message.

Katie

Re: EE Perk account deactivated

MrsAMooré — Thu, 16 May 2024 16:45:47 GMT

I'm getting the same message.

Is there any way I can get this sorted?

Re: EE Perk account deactivated

James_B — Thu, 16 May 2024 17:12:29 GMT

Hi @MrsAMooré,

Has your Perk account been deactivated?

James

Re: EE Perk account deactivated

MrsAMooré — Thu, 16 May 2024 19:36:56 GMT

It has. I've done a password reset and it says it's been deactivated.

I've spoken to work and they don't know what to do

Re: EE Perk account deactivated

Christopher_G — Fri, 17 May 2024 06:41:32 GMT

Hi @MrsAMooré

Have you received any emails from our Perk team with a re-validation link?

Chris

Re: EE Perk account deactivated

MrsAMooré — Fri, 17 May 2024 17:57:16 GMT

No, I haven't. I've checked Other, Inbox and spam too

Re: EE Perk account deactivated

Leanne_T — Sat, 18 May 2024 07:34:57 GMT

Morning @MrsAMooré

Thanks for checking 🙂

I have sent you a private message for some details.

Leanne.