topic Re: NHS EE PERKS in Offers & Add-ons

NHS EE PERKS

RBENGREE — Sat, 19 Aug 2023 13:26:24 GMT

Hi.

It says my account has been deactivated when trying to gain my NHS 20% discount code.

I've tried to re-register and I've changed my password with no success. I've also called EE.

Any advice?

Thank you

Re: NHS EE PERKS

James_B — Sun, 20 Aug 2023 07:33:14 GMT

I can help you with this @RBENGREE

I've sent you a private message to take some details.

James

Re: NHS EE PERKS

couttleberry1 — Thu, 09 Nov 2023 13:12:18 GMT

I am having a problem with NHS perks. Please can it be reinstated.

Re: NHS EE PERKS

Katie_B — Thu, 09 Nov 2023 13:36:33 GMT

Hello @couttleberry1.

I have sent you a private message.

Katie

Re: NHS EE PERKS

couttleberry1 — Thu, 09 Nov 2023 13:46:28 GMT

Where do I find my private messages

Re: NHS EE PERKS

Katie_B — Thu, 09 Nov 2023 14:28:39 GMT

Hi @couttleberry1.

Please click HERE.

Katie

Re: NHS EE PERKS

JacquiL14 — Tue, 19 Mar 2024 14:01:37 GMT

I have a problem with my NHS EE Perk. I have recently upgraded my phone, and when I went to retrieve my perk code, had to reset password, I am then told "account deactivated". Contacted customer service who have told me to contact my HR Dept. Surely this is an EE issue?

Advice greatly received, thanks
Jacqui

Re: NHS EE PERKS

JacquiL14 — Tue, 19 Mar 2024 14:07:06 GMT

Advice greatly received, thanks
Jacqui

Re: NHS EE PERKS

Leanne_T — Tue, 19 Mar 2024 14:22:13 GMT

Hi @JacquiL14

Thanks for coming here.

I have sent you a private message on here for some details to help you with the perk account.

Leanne

Re: NHS EE PERKS

Nicwighton — Mon, 23 Sep 2024 06:06:24 GMT

Hi, could someone please help me with my EE NHS Perks as it is saying it is deactivated too. I spoke to someone at EE yesterday and they filled a form in on my behalf and said someone would phone back, but I have heard nothing.

Re: NHS EE PERKS

Christopher_G — Mon, 23 Sep 2024 07:23:20 GMT

Hi @Nicwighton

Welcome to the community.

It sounds like they have raised this with the Perk team. They'll reset the account within seven days and you should be able to register again from scratch.

Chris