topic Not happy with my phone and it's pretty new in Offers & Add-ons

Not happy with my phone and it's pretty new

Lomodavid123 — Tue, 07 Nov 2023 22:55:55 GMT

Hi am so unhappy with my phone and it's only 7 months old the phone is so quiet when on a call and also I can not get used to Android is there any way of a change as I imagine I have warranty???

Re: Not happy with my phone and it's pretty new

Profile closed — Wed, 08 Nov 2023 01:39:36 GMT

Hello @Lomodavid123

If your having problems with your phone then it will need to be repaired - Link for Repairs here - EE Repairs or you can go direct to the Manufacturer for your phone to be repaired.

You can't change your phone for a different one just because you don't like it.

If you want a new phone then you will need to Pay off the Contract or if you got your Phone on a Flexi Device Plan or pay for an Upgrade if it gives you that option.

Re: Not happy with my phone and it's pretty new

Northerner — Wed, 08 Nov 2023 05:16:17 GMT

Hi @Lomodavid123

What device do you have. Have you turning up the volume.

Thanks

Re: Not happy with my phone and it's pretty new

BrendonH — Wed, 08 Nov 2023 06:30:58 GMT

Warranty doesn't cover "I hate my phone"

Re: Not happy with my phone and it's pretty new

spanglecharmer — Fri, 16 Feb 2024 16:15:26 GMT

I feel for ya. Just got the s23 fe and it feels worse than the s20 fe I just swapped from as my s22 was stolen. That was an improvement from my last hand set but I got told the new s23 fe was newer n better. I dropped my s20fe and needed a phone so took advice. Using the ee app takes forever to load new page. It was instant on a 4 year old phone. It makes no sense. But we are stick with what we have now I think.. we just have to suck it up like a buttercup lol hope you manage to get used to it and make mise of a bad decision. ☺️

Re: Not happy with my phone and it's pretty new

Jadestevens1980 — Tue, 04 Feb 2025 14:29:28 GMT

I know this is an old post but i felt exaxtly the same with the s23 coming from the s21fe im stuck in contract 9nly 8 months in but my s23 sits in a box and ive gone back to my s21 fe which i should have stuck with and honestly i preferred my s10 to the s21, I always said id never go apple but this last couple of galaxys phones are making me consider going to the other side and i e been with galaxy 'S' series since the S4!

Disappointing