topic Re: Stuck in a loop trying to get TNT sports in Offers & Add-ons

Stuck in a loop trying to get TNT sports

reximusprime — Thu, 02 Nov 2023 21:41:07 GMT

it wants me to activate on BT but I don't have an account - I had bt sports as a perk - when I try and make an account it wants my bt account number which I don't have. EE site says my perk for TNT is active or sometimes that there's nothing to activate.

This link no longer works : www.bt.com/sport/activate-discovery-plus

I just get this :

This XML file does not appear to have any style information associated with it. The document tree is shown below.

<Error>

<Code>NoSuchKey</Code>

<Message>The specified key does not exist.</Message>

<Key>_gl=1*1n2gm1g*_ga*NzkzMzkwNzU4LjE2OTMxNzA4NzA.*_ga_YEXV92BLZ6*MTY5ODk1OTg5Ny4zLjEuMTY5ODk2MTIxNS4wLjAuMA..*_fplc*RVZNVDFiVEg1enBXblhMR25PSzZZaG1CQzYlMkJpMkxGWWl4enZsZSUyRkp0M2k5JTJCUUJEY3lBeXpQQ2xFQnI1ZGFEaER0RWpOJTJGbElyZnh3Y285SHVmU3ZYSkZEVEVLbmZUbkg3czRGQmhoM3hQc2x5bmlJc01kJTJGZDBVSUVkcUpDdyUzRCUzRA..</Key>

<RequestId>J4VJ0JAWCMKXF79Q</RequestId>

<HostId>FM1pbNuhY+Bt5TudMcu1qb7gidiiMHKbi80DXGs7KQMRGZuXsa8X2IMRRZfOUhjyEfukRoJEvL4=</HostId>

</Error>

Discovery plus wont let me make an account without signing up to pay - I've tried on wifi on the phone - 4g on the phone, chrome- safari and all those on the laptop. The whole thing seems a mess! surely there had to be a better way to make this work !

Re: Stuck in a loop trying to get TNT sports

Katie_B — Fri, 03 Nov 2023 07:58:52 GMT

Good morning @reximusprime.

If you text SPORT to 150 what reports back?

Speak soon,

Katie

Re: Stuck in a loop trying to get TNT sports

reximusprime — Fri, 03 Nov 2023 11:04:07 GMT

Looks like you already have TNT Sport, Sports, TNT Sports, Sport, BT Sport, TNT, BT Sports, Large Screen and Casting as an Inclusive Extra.

Go here to activate if you haven't done so already.
ee.co.uk/TNTSports

To swap this for another Inclusive Extra reply SWAP.

Re: Stuck in a loop trying to get TNT sports

Katie_B — Fri, 03 Nov 2023 11:17:08 GMT

Thanks for getting back to me @reximusprime.

What happens if you click the link to activate?

Katie

Re: Stuck in a loop trying to get TNT sports

reximusprime — Fri, 03 Nov 2023 11:32:20 GMT

Re: Stuck in a loop trying to get TNT sports

reximusprime — Fri, 03 Nov 2023 11:33:04 GMT

it sends me the code then i get this ... tried it on the laptop in chrome and it sent me back to the page saying its active

Re: Stuck in a loop trying to get TNT sports

Katie_B — Fri, 03 Nov 2023 11:35:49 GMT

Thanks @reximusprime.

Please give us a call on 150 so our technical care team can help get this set up for you.

Katie