topic Re: Re: EE PERK - account deactivated in Offers & Add-ons

Re: EE PERK - account deactivated

Tooncarl — Wed, 04 Oct 2023 09:41:23 GMT

I am having the same issue, snd only have a limited time to gain the code.

please can you help?

Re: Re: EE PERK - account deactivated

Katie_B — Wed, 04 Oct 2023 09:51:09 GMT

Hello @Tooncarl.

Welcome to the community.

I have sent you a private message for more details.

Katie

Re: Re: EE PERK - account deactivated

Tooncarl — Thu, 05 Oct 2023 16:20:48 GMT

Hi if I reply to this message will my details be kept private ?

Re: Re: EE PERK - account deactivated

James_B — Thu, 05 Oct 2023 16:49:45 GMT

Hi @Tooncarl,

Yes, if you reply to @Katie_B's private message, it won't be visible in the public forum.

James

Re: Re: EE PERK - account deactivated

Tooncarl — Tue, 10 Oct 2023 13:08:22 GMT

my account has been deactivated, I was told by an agent that the account would be deleted so I could create new account, I have had no response and the account is still showing deactivated.

thank you

Carl

Re: Re: EE PERK - account deactivated

Christopher_G — Tue, 10 Oct 2023 15:29:58 GMT

Hi @Tooncarl

I've sent you a private message to get some information from you. Please have a look and get back to me.

Thanks 🙂
Chris

Re: Re: EE PERK - account deactivated

Tooncarl — Sun, 15 Oct 2023 16:22:56 GMT

This is my third listing in 11 days. my account has been deactivated, I was told by two agent that the account would be deleted so I could create a new account. I have responded to the private message but no response, I really need my account set up as I require a code for s new phone. Please can you help with my request

thank you

Carl

Re: Re: EE PERK - account deactivated

Christopher_G — Mon, 16 Oct 2023 08:23:12 GMT

Hi @Tooncarl

I've just replied to your private message. Sorry for the delay.

Chris