topic Re: EE perks account deactivated in Offers & Add-ons

EE perks account deactivated

Sbatty — Mon, 02 Oct 2023 08:54:08 GMT

When I log in to my EE Perks account it says the account is deactivated, there is no option to reactivate meaning I can’t apply a discount to a new contract. I have tried to rectify this over the phone to no avail. Can someone please advise how to get the account reactivated?

Re: EE perks account deactivated

Leanne_T — Mon, 02 Oct 2023 10:32:56 GMT

Hi @Sbatty

Thanks for coming here.

I've sent you a private message to get some more information from you.

Speak soon.

Leanne 🙂

Re: EE perks account deactivated

jjfarnsworth96 — Tue, 10 Oct 2023 08:51:18 GMT

Hi Leanne, please could you contact me with the details? I also have the same issue and need to reactivate a perks account. Thanks!

Re: EE perks account deactivated

Katie_B — Tue, 10 Oct 2023 08:58:07 GMT

Hello @jjfarnsworth96.

When you have a moment please check your inbox.

Katie