topic Re: Re: EE PERK - account deactivated in Offers & Add-ons

Re: EE PERK - account deactivated

MatthewScholes — Tue, 26 Sep 2023 12:12:01 GMT

Hi Leanne, I am also having the same issue. Would you please also be able to help me out?

many thanks

Matthew

Re: Re: EE PERK - account deactivated

Leanne_T — Tue, 26 Sep 2023 12:14:13 GMT

Hi @MatthewScholes

Is your account showing deactivated when you log in?

Speak soon 🙂

Leanne.

Re: Re: EE PERK - account deactivated

MatthewScholes — Tue, 26 Sep 2023 12:16:10 GMT

Yes. I go to log in and showing as deactivated as not verified in time. Even though I’ve used it on my bill in the past.
I’ve reset the password now and still no luck.

thanks for your help

Re: Re: EE PERK - account deactivated

Leanne_T — Tue, 26 Sep 2023 12:17:51 GMT

Thanks for confirming @MatthewScholes

I have sent you a message on here for some details 🙂

Leanne.