topic Re: EE Perk No Verification email in Offers & Add-ons

EE Perk No Verification email

stevenjack — Tue, 03 Oct 2023 12:29:41 GMT

Users at my University are unable to receive a verification email which the EE site claims to have sent

This is not ending up in the SPAM or Junk folders

Exchange email support staff in IT are asking for the IP range of the EE sending servers so that we can whitelist these and so far have had no response from EE support or our account manager

can anyone offer any advice of who to contact

Thanks

Steven

Re: EE Perk No Verification email

Katie_B — Tue, 03 Oct 2023 14:05:20 GMT

Hello @stevenjack.

Welcome to the community.

I have sent you a private message.

Katie 🙂

Re: EE Perk No Verification email

Liv_bellx — Mon, 09 Oct 2023 14:38:54 GMT

Hi , I am having the same problem