topic Re: NHS Perks Stay Connected in Offers & Add-ons

NHS Perks Stay Connected

Barduar1 — Tue, 03 Oct 2023 10:05:03 GMT

Good Morning,

Got a quick question. Recently upgraded and used a Perk Code and its been added to my account. I've contacted 150 in regards to getting the NHS Stay connected bonus added to my account also. The rep told me it is automatically added to my account if i go over my data limit. I was just curious if this is the case as on my app it just says the Stay Connected Free Data in the account section nothing about the NHS offer. which I believe is 0.5mbps to 2mbps. Thanks!

Re: NHS Perks Stay Connected

Katie_B — Tue, 03 Oct 2023 12:36:20 GMT

Hi @Barduar1.

Thanks for coming here.

That's right, as long as you have the add-on that states 'Stay Connected Free Data' once you have used your data allowance this will then activate.

Katie

Re: NHS Perks Stay Connected

Barduar1 — Wed, 04 Oct 2023 12:06:01 GMT

Sorry just to clarify this will be the higher speed 2mbps one ?

Re: NHS Perks Stay Connected

Katie_B — Wed, 04 Oct 2023 12:19:28 GMT

That's right @Barduar1.

More information can be found HERE.

Katie

Re: NHS Perks Stay Connected

Bxw — Wed, 04 Oct 2023 14:55:56 GMT

Afternoon Katie_B, I've been having issues with my EE Perks account. When logging in I get the following Error. 'Your account has been deactivated as your registration was not completed within the allowed time frame.' This is odd, as I have used this account and its codes several times over the past few years. I have tried re-registering, but states my work email is already in use, and I've tried resetting password but the issue remains. Any assistance would be greatly appreciated.

Re: NHS Perks Stay Connected

James_B — Wed, 04 Oct 2023 18:04:21 GMT

I can help you with this @Bxw

I've sent you a PM to grab some details.

Thanks

James