topic Re: Monthly paymen in Offers & Add-ons

Monthly paymen

Adiczekthc — Wed, 15 Feb 2023 15:43:58 GMT

Can I take ar glasses in monthly payment when I'm not customer of EE?

Re: Monthly paymen

Schockwave — Wed, 15 Feb 2023 17:54:59 GMT

Welcome to the community,

No sorry, as they count as accessory and are an add-on, so you would need to have either a phone or sim only contract to get them.

You can however get them in store, but I suspect you would have to buy them outright, not all stores stock them, but hopefully they can order them for you if they do not stock them.

Re: Monthly paymen

Edward2626 — Mon, 02 Oct 2023 18:10:58 GMT

I tried calling 150 to remove mine too but they never picked call . No code or text to remove 500intl add on ? I am sick and tired of this add on and it’s making me pay high bill

Re: Monthly paymen

Edward2626 — Mon, 02 Oct 2023 18:26:06 GMT

How can I cancel the international 500mins add on . I activated it by sending 500INTL1 to 150

I thought it’s one off purchase. Just seeing in my second bill when I didn’t even use it . I am so **bleep**ed off right now

Re: Monthly paymen

Katie_B — Tue, 03 Oct 2023 06:38:58 GMT

Hi @Edward2626.

Welcome to the community.

These add-ons are reoccurring until cancelled.

Have you tried cancelling this within your My EE account under 'Plans & subscriptions'?

Speak soon,

Katie