topic Re: Faulty Product in Offers & Add-ons

Faulty Product

Cher3 — Sun, 01 Oct 2023 17:28:03 GMT

I purchased a Xbox Series S with 2 controllers. One of the controllers are faulty and I wish to return it for a new one. How do I do this ?

Re: Faulty Product

Chris_B — Sun, 01 Oct 2023 18:14:10 GMT

@Cher3 When did you purchase this ?

Re: Faulty Product

Cher3 — Sun, 01 Oct 2023 18:23:43 GMT

Less than a week ago, it's on my contract, I am paying monthly for it

Re: Faulty Product

Chris_B — Sun, 01 Oct 2023 18:29:48 GMT

@Cher3 You’ll have to call customer services about this and you’ll probably find that you have to return the whole package as the controllers are part of it.