topic bt open reach portal 50% discount not working in Offers & Add-ons

bt open reach portal 50% discount not working

dkinsey1989 — Fri, 29 Sep 2023 06:32:18 GMT

i currentley work for openreach i get 50% discount through portal and when i go through portal to take out new phone contract when it takes me to ee page click on any phone and it comes up with, SORRY THERE WAS A PROBLEM WHILE TRYING TO DISPLAY THE PAGE

Re: bt open reach portal 50% discount not working

Christopher_G — Fri, 29 Sep 2023 08:46:23 GMT

Hi @dkinsey1989

Welcome to the community.

Could you try doing this on a different device or browser please?

Chris

Re: bt open reach portal 50% discount not working

dkinsey1989 — Fri, 29 Sep 2023 08:53:41 GMT

Portal only works on my work laptop vpn

Sent from Outlook for iOS<>

Re: bt open reach portal 50% discount not working

Christopher_G — Fri, 29 Sep 2023 09:45:16 GMT

I've sent you a private message with some information, @dkinsey1989.

Please take a look at your EE Community inbox.

Chris

Re: bt open reach portal 50% discount not working

Shiraz36 — Mon, 02 Oct 2023 15:53:33 GMT

Hi am having the same issue . How can I get around this ??

Re: bt open reach portal 50% discount not working

James_B — Mon, 02 Oct 2023 16:50:38 GMT

I've sent you a PM @Shiraz36

James

Re: bt open reach portal 50% discount not working

Mpwilliams — Tue, 17 Oct 2023 21:08:39 GMT

I've got the exact same issue, was hoping to take out a contract but can't seem to the portal

Re: bt open reach portal 50% discount not working

Leanne_T — Wed, 18 Oct 2023 07:02:59 GMT

Hi @Mpwilliams

Thanks for coming to the community.

I have sent you a private message with some details 🙂

Leanne.

Re: bt open reach portal 50% discount not working

Joshua1809 — Mon, 09 Sep 2024 17:53:12 GMT

I am having the same issue and have made numerous phone calls with no help at all.

please can you help me?

Re: bt open reach portal 50% discount not working

Greyze — Mon, 09 Sep 2024 19:17:56 GMT

Also work there and was trying to do it this morning on my corporate laptop. The page just dies shortly after clicking the Phone Monthly plan. Tried clearing cookies to refresh Edge but no dice.

Re: bt open reach portal 50% discount not working

Katie_B — Tue, 10 Sep 2024 09:19:03 GMT

Hi @Joshua1809 and @Greyze.

Thanks for coming here.

Please visit the internal employee options/rewards site for information on and help on the discount 🙂

If this does not load please ensure you are connected VPN.

Katie