topic Re: Playstation 5 + 24 month PS Plus premium bundle in Offers & Add-ons

Playstation 5 + 24 month PS Plus premium bundle

Adrianmaxim — Sun, 24 Sep 2023 18:18:28 GMT

Hi, I have purchased the Playstation 5 and 24 month PS Plus Premium bundle however this comes with 4 vouchers of 50£ each now on the instructions letter it says I need to use 2 vouchers for 12 months. But the price for 12 month premium is £119.99£ so for 24 month it would be £239.98 essentially I would need to pay the difference of £40 to pay for something I already bought so thats completely unfair.

I have attached the photo with the prices, I’m not getting what I’m paying for even on the bundle it says the premium membership would be worth £239.98.

Can anyone help me get this sorted?

Re: Playstation 5 + 24 month PS Plus premium bundle

Adrianmaxim — Mon, 25 Sep 2023 10:43:40 GMT

Anyone anything?

Re: Playstation 5 + 24 month PS Plus premium bundle

Leanne_T — Mon, 25 Sep 2023 17:21:49 GMT

Hi @Adrianmaxim

I have sent you a private message for some details.

Leanne.

Re: Playstation 5 + 24 month PS Plus premium bundle

Adrianmaxim — Tue, 26 Sep 2023 05:20:58 GMT

PM’d, thank you

Re: Playstation 5 + 24 month PS Plus premium bundle

Aspecz — Sun, 29 Oct 2023 17:39:07 GMT

Hi can you tell me if you sorted this and how it works thinking of buying this also thanks

Re: Playstation 5 + 24 month PS Plus premium bundle

Aspecz — Sun, 29 Oct 2023 17:40:46 GMT

Hi can you please tell me how this works the 24 Month premium as thinking of buying a Ps5 disc bundle can I get in store or is it online

Re: Playstation 5 + 24 month PS Plus premium bundle

Aspecz — Sun, 29 Oct 2023 17:43:10 GMT

Hi can some please explain how this works like how u get the 24 Month premium as thinking of buying this very soon if it all fits thanks

Re: Playstation 5 + 24 month PS Plus premium bundle

Leanne_T — Mon, 30 Oct 2023 07:36:38 GMT

Hi @Aspecz

Please see our Pay Monthly Accessories | PAYM Headphones & Tech | EE Shop for options on purchasing the PS5.

Leanne.

Re: Playstation 5 + 24 month PS Plus premium bundle

Seanshana — Tue, 21 Nov 2023 16:50:30 GMT

Hello Leanne I cannot access that link could you send me a private message so I could understand if this 24 month subscription is worth it

Re: Playstation 5 + 24 month PS Plus premium bundle

Leanne_T — Tue, 21 Nov 2023 18:22:33 GMT

Hi @Seanshana

Thanks for coming here.

Would you like to purchase a PS5 and add this to your pay monthly account?

Leanne 🙂

Re: Playstation 5 + 24 month PS Plus premium bundle

Jennacooper86 — Sun, 03 Dec 2023 08:32:34 GMT

I am also having the same issue

Re: Playstation 5 + 24 month PS Plus premium bundle

Leanne_T — Sun, 03 Dec 2023 09:21:50 GMT

Hi @Jennacooper86

Thanks for coming here.

Please call us on 150 and our mobile guides will get this looked into for you.

Leanne 🙂

Re: Playstation 5 + 24 month PS Plus premium bundle

Jennacooper86 — Sun, 03 Dec 2023 09:26:57 GMT

I’ve already tried and the person told me to call Sony who are not open today

Re: Playstation 5 + 24 month PS Plus premium bundle

Jennacooper86 — Sun, 03 Dec 2023 09:27:42 GMT

@Adrianmaxim did you ever get the problem sorted?

Re: Playstation 5 + 24 month PS Plus premium bundle

Leanne_T — Sun, 03 Dec 2023 12:55:18 GMT

Hi @Jennacooper86

I would suggest trying our mobile guides again on 150 to see if they can get this looked into for you.

Leanne.

Re: Playstation 5 + 24 month PS Plus premium bundle

Jennacooper86 — Sun, 03 Dec 2023 13:45:43 GMT

Tried again, after 25mins of being passed around from person to person I was again advised this is a Sony issue and to call Sony tomorrow.

Re: Playstation 5 + 24 month PS Plus premium bundle

Leanne_T — Tue, 05 Dec 2023 07:31:13 GMT

Hi @Jennacooper86

Thanks for the reply.

Did you contact Sony yesterday to get this looked into?

Leanne.

Re: Playstation 5 + 24 month PS Plus premium bundle

Jennacooper86 — Tue, 05 Dec 2023 17:36:19 GMT

Hi @Leanne_T

called Sony they said this is a PlayStation issue so called them and they advised me it it a Sony issue.

thanks,

Jenna

Re: Playstation 5 + 24 month PS Plus premium bundle

Leanne_T — Wed, 06 Dec 2023 07:12:58 GMT

Thanks for coming back to me @Jennacooper86

I have sent you a message for some details.

Leanne.

Re: Playstation 5 + 24 month PS Plus premium bundle

EmpireDetailing — Sat, 04 Jan 2025 01:03:49 GMT

Can you send me the same info pls. Because I was told I would get 24 months premium plus, £75 EE games pass and something else. All I got in the box was 4 £50 vouchers with a letter telling you how to do it. But with an extra £40 I think it is I would have to pay, that was why I paid so much. I wanted the 5 pro and all the bundles that come with it.

Best, Gary