topic Re: Roam abroad pass duration in Offers & Add-ons

Roam abroad pass duration

Gillian1234 — Sun, 24 Sep 2023 14:00:12 GMT

I’m trying to understand how long a month is for a roam abroad pass please? If I arrive in Spain on the 15th of May when does the month of use conclude? After 30days or after a calendar month? Also would the pass finish on the 14th June if it’s a calendar month?
secondly can I activate the pass once I arrive in Spain or do I have to do it before I leave the uk? If once I arrive would I have to pay the £2.29 for the day I arrive?

Re: Roam abroad pass duration

XRaySpeX — Sun, 24 Sep 2023 14:15:35 GMT

@Gillian1234 : The Roam Abroad Pass is charged per billing month. So it will depend on whether your billing date(s) falls during your trip abroad.

You could buy the pass once you arrive in Spain. You will only be charged the £2.29 if you use any of your UK allowances before you buy the Pass,

Re: Roam abroad pass duration

Gillian1234 — Sun, 24 Sep 2023 14:35:50 GMT

Great thanks for your help

Re: Roam abroad pass duration

XRaySpeX — Sun, 24 Sep 2023 14:37:57 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

Re: Roam abroad pass duration

Daveyloon — Tue, 09 Jan 2024 15:03:56 GMT

Do I understand this correctly? If for example, if I set up the pass on the 16th of January and my billing date is the 24th of January I'll get a £25 charge for that part of the month. Then the rest of my holiday is until the 15th of Feb I will get another £25 charge for that period?

Re: Roam abroad pass duration

James_B — Tue, 09 Jan 2024 16:00:46 GMT

Hi @Daveyloon,

Welcome to the EE Community. 🙂

When you activate the add-on part way through a billing period, you'll be charged on a pro-rata basis for that billing period. You'll only pay the full charge for the following month.

Hope this helps.

James