topic Re: EE perk account deactivated in Offers & Add-ons

EE perk account deactivated

CharlieFarms — Fri, 22 Sep 2023 07:49:43 GMT

I’ve tried to log into my EE perks account but it says it’s been deactivated, I can’t get through on 150 right now, can I do anything else to sort this out? I’ve tried a password reset

Re: EE perk account deactivated

Katie_B — Fri, 22 Sep 2023 10:08:33 GMT

Hi @CharlieFarms.

I would love to help.

Have you been able to check your Spam/Junk folders?

Katie

Re: EE perk account deactivated

CharlieFarms — Fri, 22 Sep 2023 10:36:08 GMT

Hi Katie, I have and there was nothing there, also the page that says the account has been deactivated doesn’t have any options to take any actions, it’s just a page with some text

Re: EE perk account deactivated

Katie_B — Fri, 22 Sep 2023 10:58:12 GMT

Thanks for checking @CharlieFarms.

I have sent you a private message for more details.

Katie