topic Re: Activating my 'Inclusive Extra' TNT Sports in Offers & Add-ons

Activating my 'Inclusive Extra' TNT Sports

Kingarthur64 — Thu, 21 Sep 2023 10:27:06 GMT

Hi, I have joined EE sim only on the 'All Rounder' sim plan (with 30% discount), specifically to get TNT Sports via Discovery+ Premium. My SIM card is arriving later today and want to be up and running (hopefully) to watch the Europa League game (Brighton) this evening.

So, I will have a few hours between receiving SIM and activating my inclusive extra (sports). Can anyone tell me in advance what I will need to do to start watching TNT sports please. I'm hoping it will be a simple procedure. The call handler who took my order said I need to wait for SIM to arrive then make a call or text with that sim, but didn't go any further. Anyone help.

Many thanks

Re: Activating my 'Inclusive Extra' TNT Sports

James_B — Thu, 21 Sep 2023 12:39:14 GMT

Hi @Kingarthur64,

Welcome to the EE Community. 🙂
You'll receive text message with a link to setup your inclusive extra once your SIM has been activated.

Hope this helps.

James

Re: Activating my 'Inclusive Extra' TNT Sports

Kingarthur64 — Thu, 21 Sep 2023 12:53:25 GMT

Hi James thanks for the reply. Sounds good but been told can take up ton24 hours to activate so not holding my breath will have access tonight.

Re: Activating my 'Inclusive Extra' TNT Sports

Paulii — Wed, 04 Oct 2023 17:31:12 GMT

Hi I have the same question I’m on the same plan but my phone has been activated for a few days now and I still haven’t received a txt about tnt yet. I’ve tried following a link you put in one of your other answers, yet when authenticating my profile it says you’re experiencing technical difficulties, it’s said that since I joined ee, I even tried to complain about it but it said the complaints page doesn’t exist.

Re: Activating my 'Inclusive Extra' TNT Sports

Kingarthur64 — Wed, 04 Oct 2023 18:14:35 GMT

Hi, I ended up doing it all via my online account, if you haven't already got one then create one. If your on the same plan the account will let you choose the 'inclusive extra' that you want (in my case TNT Sports). Once you've chosen the extra you want then you get sent a message with a link on it that takes you to Discovery plus which is where TNT Sports is. Hope you get it sorted, let me know if you need anymore help.

Re: Activating my 'Inclusive Extra' TNT Sports

Kingarthur64 — Wed, 04 Oct 2023 18:16:13 GMT

I've also now added Apple Music free for 6 months which is a bonus !

Re: Activating my 'Inclusive Extra' TNT Sports

FearlessWizard — Thu, 04 Jan 2024 19:51:05 GMT

Hi James,

I didn’t get a text message to activate my TNT Sport inclusive extra after I activated my SIM. On my EE account it’s listed as included with my SIM contract. Is there an alternative way to active this?

thanks

Re: Activating my 'Inclusive Extra' TNT Sports

Katie_B — Fri, 05 Jan 2024 07:33:23 GMT

Hello @FearlessWizard.

If you text SPORT to 150 what reports back?

Katie

Re: Activating my 'Inclusive Extra' TNT Sports

Hebeheartbreakr — Sat, 22 Feb 2025 01:03:38 GMT

I'm having the exact same issue as op, when I texted sport to 150 I didn't get a reply

Re: Activating my 'Inclusive Extra' TNT Sports

Leanne_T — Sat, 22 Feb 2025 09:43:34 GMT

Morning @Hebeheartbreakr

Welcome to the community.

If you log into the EE app, do you have TNT Sport showing as an Inclusive Extra?

If this is showing, can you try following the set up steps on the Watching TNT Sports with EE page.

Let me know how you get on 🙂

Leanne.

Re: Activating my 'Inclusive Extra' TNT Sports

Jacobcommon-2 — Tue, 25 Feb 2025 20:18:00 GMT

Hello,I’m having the same issues I’ve tried texting sport and I’ve got no reply and I’ve followed your steps and tried filling in my phone number and lost code and it comes up with an error?

Re: Activating my 'Inclusive Extra' TNT Sports

Katie_B — Wed, 26 Feb 2025 08:00:58 GMT

Hello @Jacobcommon-2.

Thanks for coming here.

When you log in to your EE account online does it show you have TNT Sport active in your add-ons?

Katie

Re: Activating my 'Inclusive Extra' TNT Sports

FinlayMac — Fri, 07 Nov 2025 18:49:52 GMT

Hi I’m having this issue. Whenever I try and press the link via text it says ‘

Something went wrong

There was a problem connecting to your provider account. Please wait a few minutes and then try again.

If the problem continues please contact us.

Help!

Re: Activating my 'Inclusive Extra' TNT Sports

Katie_B — Sat, 08 Nov 2025 08:26:28 GMT

Hi @FinlayMac.

Welcome to the community.

Are you connected to WiFi when clicking the link?

Katie 🙂

Re: Activating my 'Inclusive Extra' TNT Sports

FinlayMac — Sat, 08 Nov 2025 10:25:07 GMT

No I’m not!! I’ve tried both data and WiFi.

Re: Activating my 'Inclusive Extra' TNT Sports

Katie_B — Sat, 08 Nov 2025 10:38:48 GMT

Thanks for confirming @FinlayMac.

In this case I'd recommend getting in touch with our technical care team who can check this out further.

Katie