topic Reactivate NHS perks account in Offers & Add-ons

Reactivate NHS perks account

kathriyy — Mon, 18 Sep 2023 04:39:24 GMT

I can't log in the website it says deactivated. How to retrieve it?

Leanne_T — Mon, 18 Sep 2023 08:00:10 GMT

Thanks for coming to the community 🙂

I have sent you a private message for some extra details.

Leanne.

Simon208 — Fri, 22 Sep 2023 13:47:10 GMT

Same problem. Perks account has been deactivated and unable to unlock.

Katie_B — Fri, 22 Sep 2023 13:53:33 GMT

I have sent you a private message for more details.

Katie

jjfarnsworth96 — Mon, 09 Oct 2023 13:56:36 GMT

Same issue, perks account has been deactivated and can’t get into it. Want to get a new phone with NHS discount. Thank you.

James_B — Mon, 09 Oct 2023 14:19:35 GMT

James

James_B — Tue, 10 Oct 2023 09:54:33 GMT

I've asked our Perk team to remove your deactivated account from the perk portal so you can re-register.

Please allow up to two working days for this to be completed.

Thanks

James

JohnCoombes — Tue, 16 Apr 2024 08:21:48 GMT

Hi. I am having the same problem with the nhs email I am trying to register with saying it has been deactivated?

please can you resolve as seen here?

JohnCoombes — Tue, 16 Apr 2024 08:41:44 GMT

could you please contact me in order to resolve the same issue with a deactivated nhs account for the code I need to apply to my ee plan.

thank you and much appreciated.

James_B — Tue, 16 Apr 2024 10:13:17 GMT

James