topic Re: Deactivating Apple Music add-on? in Offers & Add-ons

Deactivating Apple Music add-on?

RodneyMarsh — Sun, 17 Sep 2023 09:19:57 GMT

For some reason I can’t deactivate the Apple Music add-on using my EE app. Does anyone have any thoughts?

Chris_B — Sun, 17 Sep 2023 09:52:48 GMT

@RodneyMarsh Is this a smart benefit? Or something else ? Have you tried stopping the subscription via your Apple account ?

RodneyMarsh — Mon, 18 Sep 2023 08:43:36 GMT

Thanks @Chris_B , it is an add-on attached to my account. I can’t see it in my apple account but it is coming out of my EE bill each month.

Leanne_T — Mon, 18 Sep 2023 11:06:43 GMT

Thanks for coming here 🙂

Can you try texting STOP MUSIC to 150, does this work for you?

Leanne 🙂