topic Re: BT sport switching to TNT not working in Offers & Add-ons

BT sport switching to TNT not working

MikeyN — Sat, 09 Sep 2023 13:13:46 GMT

I’m an BT sport app add on customer , now been told to switch to TNT sports via discovery app. my pin wouldn’t work and then other pages didn’t load. Now I’ve progressed further
I follow all the prompts but all the email addresses I use do not work to make a profile for discovery/TNT

anyone else had issues trying to switch over ???

Re: BT sport switching to TNT not working

Leanne_T — Sat, 09 Sep 2023 13:54:20 GMT

Hi @MikeyN

Welcome to the EE Community.

Have you tried activating your subscription at ee.co.uk/tntsports?

If so, are you using the BT ID email address you have registered?

Leanne 🙂

Re: BT sport switching to TNT not working

MikeyN — Sat, 09 Sep 2023 20:20:24 GMT

I have tried the email address as well as others

i did use the link, got the pin then can’t get past the discovery Page

Re: BT sport switching to TNT not working

Leanne_T — Sun, 10 Sep 2023 08:22:08 GMT

Thanks for trying @MikeyN

Please get in touch with Technical Support so a member of the team can take a detailed look at this for you.

They'll be happy to help.

Leanne 🙂

Re: BT sport switching to TNT not working

Kennywenny1982 — Sat, 16 Sep 2023 20:26:57 GMT

You don’t get anywhere doing this, I have been on the phone for 3 hours today trying to sort it, there’s an issue with ee and tnt communicating the data