topic EE perk code not generating in Offers & Add-ons

EE perk code not generating

Dragosani — Thu, 14 Sep 2023 10:53:35 GMT

Hello,

My company offers a discount on EE via the EE perk website. When i try to generate a code it gives me the message "Unable to Retrieve Code at this current time, if the problem persists please contact your company EE Perks representative".

The screen shows I have 3 discount codes left to us.

is there a way to fix this? A couple of my colleagues have also tried with theirs and get the same message. I've tried different machines, my mobile, on/off VPN - all come up with same error.

Thanks

Re: EE perk code not generating

Christopher_G — Thu, 14 Sep 2023 13:39:19 GMT

Hi @Dragosani

Welcome to the community.

Since it's happening with a few of you, I'd recommend speaking to your HR/Benefits team.

Chris

Re: EE perk code not generating

Dragosani — Thu, 14 Sep 2023 14:10:51 GMT

ok, you've obviously never dealt with our HR team. Doesn't matter I'll look elsewhere