topic Re: Add -ons in Offers & Add-ons

Add -ons

vwyeth9 — Wed, 13 Sep 2023 12:41:23 GMT

Hello

I want to get an data add-on for the weekend but it is unclear what it means. It says 10GB Add-on (30 days) but says Lasts 0 and 5GB data add-on which Lasts 30 days. How long do each of these Add-ons last for?

Thanks

Re: Add -ons

Christopher_G — Wed, 13 Sep 2023 14:37:43 GMT

Hi @vwyeth9

Welcome to the community.

That's definitely a 30 day add-on. What does it say when you click to select it?

Chris

Re: Add -ons

vwyeth9 — Wed, 13 Sep 2023 14:58:02 GMT

It says it expires today.

Re: Add -ons

Christopher_G — Wed, 13 Sep 2023 18:00:56 GMT

Could you try and add it please, @vwyeth9. It's definitely a 30 day add-on, once it's on your account it should show correctly.

Chris

Re: Add -ons

XRaySpeX — Wed, 13 Sep 2023 18:57:09 GMT

All add-ons are for 30 days. The "Lasts 0" is a typo.

Re: Add -ons

laurencejackson — Sat, 30 Dec 2023 02:12:33 GMT

Yes, please fix this 'lasts 0 days' typo EE, it's very confusing and still up on the site when trying to add data. Been up there for months too...:-(

Re: Add -ons

Leanne_T — Sat, 30 Dec 2023 10:07:41 GMT

Morning @laurencejackson

Thanks for coming here.

Do you have the same add-ons showing if you visit add-on.ee.co.uk and select buy data?

Leanne 🙂