NHS perks

KarenMG117 — Wed, 13 Sep 2023 16:02:11 GMT

I've just upgraded my phone which means a new contract. I was told my NHS perks does not automatically carry over from my previous phone to the new one and I have to re register to obtain a new code.

My problem is each time I try to re register it informs me my nhs email already exists. Each time I log in as an existing customer it informs me my nhs email already exists. I've also tried logging into my nhs email but there's no link to follow.

I have contacted the Technical Department of which we were on the phone together for over an hour trying to sort but to no avail.

Can anyone please help. I'm about to start pulling my own teeth out in frustration 🫤

Many thanks

Re: NHS perks

Christopher_G — Wed, 13 Sep 2023 17:38:54 GMT

Welcome to the community and thanks for explaining, @KarenMG117
I've sent you a private message to get some information from you. Please have a look and get back to me.

Thanks 🙂
Chris

topic Re: NHS perks in Offers & Add-ons

NHS perks

Re: NHS perks