topic Re: Reactivating perks account in Offers & Add-ons

Reactivating perks account

caseyhooper85 — Wed, 06 Sep 2023 18:03:09 GMT

I want to upgrade my phone. I have tried logging into my EE perks account but it says my account has been deactivated as i didnt complete registering in the timeframe given. It now won't allow me to login or re-register. Can someone please help so I can get my upgrade.

Re: Reactivating perks account

Katie_B — Thu, 07 Sep 2023 06:48:41 GMT

Hello @caseyhooper85.

Welcome to the community.

I would love to help.

When you have a moment please check your community inbox.

Katie

Re: Reactivating perks account

caseyhooper85 — Sat, 09 Sep 2023 16:02:37 GMT

2 days and im still unable to login or re register ☹️

Re: Reactivating perks account

Leanne_T — Sun, 10 Sep 2023 08:08:21 GMT

Hi @caseyhooper85

Thanks for coming back to us.

Have you tried registering for a new perk account?

Leanne.

Re: Reactivating perks account

caseyhooper85 — Sun, 10 Sep 2023 08:22:26 GMT

Yes, it says my details are already registered with EE perks.

Sent from Outlook for Android<>

Re: Reactivating perks account

Leanne_T — Sun, 10 Sep 2023 08:24:05 GMT

Thanks for coming back to me @caseyhooper85

I have sent you a private message for some more details 🙂

Leanne.