topic Re: Included Apple Music Extra on my Pay Monthly Account in Offers & Add-ons

Included Apple Music Extra on my Pay Monthly Account

Newbie53 — Sat, 09 Sep 2023 08:50:01 GMT

Hi I've joined EE with a pay monthly SIM Only account and it's supposed to come with free Apple Music but I've had no information at all about how to add this. I've tried texting 150 but that hasn't added anything and there's nothing in MY EE which might I add is a really badly designed app and isn't very easy to navigate when you're not fully technical. If anyone can help me I would appreciate it immensely.

Thank you!

Re: Included Apple Music Extra on my Pay Monthly Account

Leanne_T — Sat, 09 Sep 2023 09:18:41 GMT

Hi @Newbie53

Thanks for coming here.

Can you try texting PICK to 150 to select the Inclusive Extra and let me know if this works for you?

Leanne 🙂

Re: Included Apple Music Extra on my Pay Monthly Account

Newbie53 — Sun, 10 Sep 2023 00:37:38 GMT

It doesn’t work. I’ve tried that, it comes back with an error message.

Re: Included Apple Music Extra on my Pay Monthly Account

Leanne_T — Sun, 10 Sep 2023 08:23:21 GMT

Hi @Newbie53

Thanks for trying this 🙂

Please get in touch with Technical Support so a member of the team can take a look at this for you.

They'll be happy to help.

Leanne.