topic Re: Roam Abroad pass in Offers & Add-ons

Roam Abroad pass

Phone77 — Thu, 31 Aug 2023 12:11:43 GMT

Hi,

I am going away soon to Europe for two weeks. I am looking at getting a roaming abroad pass. The two weeks I am away overlaps two billing periods. So how does this work? Should I get the roaming pass just before I leave and it will cover me for a month from the date I purchase it? Or will I have to pay for two months of passes to cover the period I am away (my monthly billing period ends a few days before I come back)?

Any clarification would be really appreciated.

Many thanks.

Re: Roam Abroad pass

XRaySpeX — Thu, 31 Aug 2023 12:34:16 GMT

The Roam Abroad Pass costs £15 per billing period. So if your billing date occurs in the middle of your visit to the EU you'll be paying 2 x £15.

Re: Roam Abroad pass

Leanne_T — Thu, 31 Aug 2023 15:53:34 GMT

Hi @Phone77

Thanks for coming here.

Just to add, please text ROAMING to 150 to make sure the account is set up for roaming as well as adding the Roam Abroad Pass before travelling 🙂

Leanne 🙂