topic Re: Tried for most of the weekend to buy data for my data only sim in Offers & Add-ons

Tried for most of the weekend to buy data for my data only sim

Ipc_123 — Wed, 01 Mar 2023 13:09:55 GMT

Tried for most of the weekend to buy data for my data only sim, website after typing in phone number twice errors with please complete captcha. There is was nothing to fill out.

Done

Re: Tried for most of the weekend to buy data for my data only sim

Leanne_T — Fri, 03 Mar 2023 13:23:00 GMT

Hi @Ipc_123

Thanks for coming to the community.

Have you now purchased the SIM card?

Leanne.

Re: Tried for most of the weekend to buy data for my data only sim

DivaGP — Wed, 09 Aug 2023 19:08:57 GMT

Have buy Esim and Im currently in Paris trying to buy the 7 days internet access but is asking me for the capcha and doesnt move from there ....

But there is no capcha.

how I do it?

Re: Tried for most of the weekend to buy data for my data only sim

DivaGP — Wed, 09 Aug 2023 19:10:04 GMT

Have same issue just know doesnt work and error keeps asking for captcha, did you figure out please let me know

Re: Tried for most of the weekend to buy data for my data only sim

Katie_B — Thu, 10 Aug 2023 06:19:56 GMT

Good morning @DivaGP.

I hope you're having a lovely time in Paris.

Have you used your SIM in the UK before travelling abroad?

Katie

Re: Tried for most of the weekend to buy data for my data only sim

hy9 — Sat, 26 Aug 2023 09:57:57 GMT

I’m having th same problem, been trying for 6 days now!

First no capcha, then after zooming out, I can see the capcha is a asking me to tick a box for security, but there’s no bl**dy box to tick!

it should not be this difficult! It’s bad enough my already paid for data doesn’t work in Spain when it did previously, but now it’s impossible to buy anymore!

Plis having to go from Wi-Fi hotspot to hotspot to try and ask for help

Re: Tried for most of the weekend to buy data for my data only sim

Katie_B — Sat, 26 Aug 2023 11:35:58 GMT

Hello @hy9.

Have you tried purchasing using a connected device with this link HERE?

Katie