topic Re: Upgrade offers in Offers & Add-ons

Upgrade offers

Amy2521 — Sun, 13 Aug 2023 07:01:59 GMT

The offers for new upgrades are not competitive against other phone providers. Am I better just to leave EE or is there anyway of getting better deals.
I’ve been with EE for 20years plus but this is the first time it’s just not been comparable to other offers

Re: Upgrade offers

Leanne_T — Sun, 13 Aug 2023 08:14:26 GMT

Hi @Amy2521

Thanks for coming here.

If you would like to discuss your options for your upgrade and see what is available, please get in touch with our mobile care team on 150.

Thanks 🙂

Leanne.

Re: Upgrade offers

Amy2521 — Tue, 15 Aug 2023 06:17:58 GMT

Thanks , called them.

Looks like it’s time to change networks

Re: Upgrade offers

Leanne_T — Tue, 15 Aug 2023 06:59:22 GMT

I am sorry to hear the team were unable to offer any plans suitable @Amy2521

If you do decide to stay with us, please get back in touch with our mobile care team to upgrade.

Leanne.

Re: Upgrade offers

Chris_B — Tue, 15 Aug 2023 07:09:35 GMT

@Amy2521 You are checking the contract length on the other networks?

Re: Upgrade offers

Amy2521 — Tue, 15 Aug 2023 08:03:51 GMT

Yes of course.

Same contract length, more data, no upfront costs and at least £10pm cheaper to switch. All helps at the moment.