topic Re: New SIM Apple TV in Offers & Add-ons

New SIM Apple TV

A1K311y — Thu, 10 Aug 2023 17:34:55 GMT

Hi, I’ve just moved over to EE from Plusnet. Part of the deal I got was 6 months Apple TV.
i can’t see anyway to activate it though. There’s no link in the app (although I can see Apple Music etc).
Any ideas?
Many thanks.

Re: New SIM Apple TV

Chris_B — Thu, 10 Aug 2023 17:48:56 GMT

@A1K311y Open the app snd click mobile add ons. Where is says get more add ons click data on the box. Then click entertainment and you’ll see what you can get for free for a set period of time.

Re: New SIM Apple TV

A1K311y — Thu, 10 Aug 2023 18:10:42 GMT

Hi @Chris_B, thanks, that was where I was looking and there’s no Apple TV. It is on my order confirmation email though.

Re: New SIM Apple TV

Christopher_G — Fri, 11 Aug 2023 06:54:31 GMT

Hi @A1K311y

If you speak to our Mobile Care team, they'll be able to check that for you.
Chris