topic Re: Activation of BT Sport app in Offers & Add-ons

Activation of BT Sport app

chrizpah — Fri, 26 May 2023 14:43:27 GMT

I've added BT Sport as one of my bolt-ons and was told I'd get details within 24hours. Not received any login details, only a text to say that BT Sport Ultimate INclusive Extra has been added successfully to my account. That's great, but it's not linked to BT Sport or the app and I've not received any instructions on how to do so. Can you advise on the next steps? Do I get an email, a text....anything?

Re: Activation of BT Sport app

Leanne_T — Fri, 26 May 2023 15:17:43 GMT

Hi @chrizpah

Thanks for coming here.

If you enter your number into the BT Sport online set up link, does this work for you?

Thanks 🙂

Leanne.

Re: Activation of BT Sport app

Helstar77 — Fri, 11 Aug 2023 09:33:20 GMT

Hi. I have activated the add-on and tried entering my number via the above link but constantly get a 'sorry we cannot complete your request, it can take a few hours to verify your number. But I activated this weeks ago and still cannot get into the TNT sport add on?

Re: Activation of BT Sport app

James_B — Fri, 11 Aug 2023 09:57:33 GMT

Hi @Helstar77,

Welcome back to the community. 🙂

Is the add-on listed in the add-ons section of the My EE app?

Did you successfully verify your number the first time you activated it?

James