topic Inclusive benefit in Offers & Add-ons

Inclusive benefit

Connor985 — Sat, 05 Aug 2023 10:14:20 GMT

Hi I’m trying to upgrade and want tnt sport as my inclusive benefit but it’s not coming up as part of the add ons

Re: Inclusive benefit

Christopher_G — Sat, 05 Aug 2023 13:05:59 GMT

Hi @Connor985

Welcome to the community.

Which options is it giving you? Which plan are you on?

Chris

Re: Inclusive benefit

Connor985 — Mon, 07 Aug 2023 18:51:52 GMT

The plan I want to upgrade to is all rounder iPhone plan with 1 inclusive
benefit the only benefits that are coming up are Apple TV +, Apple Arcade,
roam abroad pass there’s no tnt sport option

Re: Inclusive benefit

Katie_B — Tue, 08 Aug 2023 06:34:59 GMT

Thanks for getting back to us @Connor985.

Do you currently pay for BT/TNT sports?

Katie

Re: Inclusive benefit

Connor985 — Tue, 08 Aug 2023 15:41:42 GMT

Yes I currently do on my contract but my contract runs out at the end of
September and I’m trying to renew with bt sport as a inclusive extra but
there’s no option for that

Re: Inclusive benefit

James_B — Tue, 08 Aug 2023 16:33:54 GMT

Hi @Connor985,

I'm sorry you haven't been able to add TNT Sports as your inclusive extra when placing your order online.

Please get in touch with our upgrades team on 150 for assistance.

James