topic Re: adds on and extra . in Offers & Add-ons

adds on and extra .

peter907 — Fri, 04 Aug 2023 13:16:34 GMT

I have found. "£7.00 plan £7.00 / month" among my currently active adds-on. I did not add it and there is no information what it is. Any ideas?

Re: adds on and extra .

Leanne_T — Fri, 04 Aug 2023 14:24:43 GMT

Hi @peter907

Thanks for coming here.

Do you have a watch connected to your phone?

Or, do you have a tablet or additional SIM?

Leanne 🙂

Re: adds on and extra .

peter907 — Fri, 04 Aug 2023 14:39:42 GMT

Oh sorry. I had a chat with customer support and they explained me that this is my contract payment after all discounts . I was confused why it’s among adds- on. It’s resolved now. Thank you.

Sent from my iPhone

Re: adds on and extra .

Leanne_T — Fri, 04 Aug 2023 14:42:44 GMT

I see, thanks for letting me know @peter907

Leanne 🙂