topic Signed up for Apple Music but haven’t received activation text in Offers & Add-ons

Signed up for Apple Music but haven’t received activation text

VickySaffery — Thu, 03 Aug 2023 11:39:33 GMT

Re: Signed up for Apple Music but haven’t received activation text

Leanne_T — Thu, 03 Aug 2023 13:37:21 GMT

Hi @VickySaffery

Thanks for coming here.

How long ago did you request Apple Music?

Is this an inclusive extra as part of your plan?

Leanne 🙂

Re: Signed up for Apple Music but haven’t received activation text

VickySaffery — Thu, 03 Aug 2023 13:42:05 GMT

I’ve been a customer with EE since 26th July & yes it’s part of my package. It’s shown up on my recent bill as a monthly charge. But I am unable to find a text from you to activate it. Please can you advise?

Re: Signed up for Apple Music but haven’t received activation text

Leanne_T — Thu, 03 Aug 2023 13:44:54 GMT

Thanks @VickySaffery

In this case, please give us a call on 150 and the team will help you get Apple Music set up 🙂

Leanne.