topic Re: 20% perk query in Offers & Add-ons

20% perk query

_bitter90s_ — Thu, 27 Jul 2023 11:20:01 GMT

Hi all,

I think I already know the answer to this question but there is no harm in asking🤣

I am a year into my 24m contract which had a 20% perk from the EE employee who upgraded me, I am on an upgrade anytime contract also.

My question is if I do upgrade does the perk transfer onto the new contract or will it finish? Again I think it’s wishful thinking but there you go.

Thanks for reading! H

Re: 20% perk query

Leanne_T — Thu, 27 Jul 2023 13:52:40 GMT

Hi @_bitter90s_

Thanks for coming here.

The perk discount would need to be applied again when you upgrade, if you have a perk account you can create a new code in the perk portal.

Thanks 🙂

Leanne.

Re: 20% perk query

_bitter90s_ — Thu, 27 Jul 2023 14:10:54 GMT

Thank you for replying!

an employee at my local EE added it to my account, so if I go in there later and ask for options to upgrade could they add the current code or would I need a new one?

Re: 20% perk query

Leanne_T — Thu, 27 Jul 2023 14:14:28 GMT

You would need a new discount code, as the perk code would be removed when you upgrade @_bitter90s_

Leanne.

Re: 20% perk query

_bitter90s_ — Thu, 27 Jul 2023 14:17:29 GMT

Ah ok thank you, I think I am priced out unless I have a code, maybe they might have one? Cheers

Re: 20% perk query

Leanne_T — Thu, 27 Jul 2023 14:25:31 GMT

If you would like to discuss your options, please call us on 150 the team will be happy to see what they can do @_bitter90s_

Leanne.

Re: 20% perk query

Alex_M — Thu, 27 Jul 2023 14:33:14 GMT

If they don't have one, drop me a PM.

Re: 20% perk query

_bitter90s_ — Thu, 27 Jul 2023 14:40:18 GMT

I have sent you a PM.

Re: 20% perk query

_bitter90s_ — Thu, 27 Jul 2023 15:01:53 GMT

Thank you for all your help! Your a star!