https://community.ee.co.uk/t5/Offers-Add-ons/6month-Apple-TV-and-Apple-Music/m-p/1278078#M37196 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_2103.png" style="width: 1290px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/26816iECEA60BCCA3001A0/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_2103.png" alt="IMG_2103.png" /></span></P><P>I can’t &nbsp;see the EE in my Apple Music app</P> Wed, 26 Jul 2023 16:25:07 GMT tammygirl-k 2023-07-26T16:25:07Z https://community.ee.co.uk/t5/Offers-Add-ons/6month-Apple-TV-and-Apple-Music/m-p/1277682#M37173 <P>EE are offering 6 months Apple TV and Apple Music but either work through this offer, iv followed the instructions. Is there something iv done wrong?</P> Tue, 25 Jul 2023 16:00:06 GMT https://community.ee.co.uk/t5/Offers-Add-ons/6month-Apple-TV-and-Apple-Music/m-p/1277682#M37173 tammygirl-k 2023-07-25T16:00:06Z https://community.ee.co.uk/t5/Offers-Add-ons/6month-Apple-TV-and-Apple-Music/m-p/1277857#M37176 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3870608">@tammygirl-k</a></SPAN>,</P> <P>Welcome to the EE Community. <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>What happens when you try to setup your trial subscriptions?</P> <P>James</P> Wed, 26 Jul 2023 06:59:55 GMT https://community.ee.co.uk/t5/Offers-Add-ons/6month-Apple-TV-and-Apple-Music/m-p/1277857#M37176 James_B 2023-07-26T06:59:55Z https://community.ee.co.uk/t5/Offers-Add-ons/6month-Apple-TV-and-Apple-Music/m-p/1277866#M37177 Thank you for your reply . With the apple tv it says there’s a error so I haven’t got any further than that and with the music it all looks like it’s gone through ok but when I go on the apple music it’s prompting me to the purchase.<BR /><BR />Sent from Outlook for iOS&lt;&gt; Wed, 26 Jul 2023 07:29:42 GMT https://community.ee.co.uk/t5/Offers-Add-ons/6month-Apple-TV-and-Apple-Music/m-p/1277866#M37177 tammygirl-k 2023-07-26T07:29:42Z https://community.ee.co.uk/t5/Offers-Add-ons/6month-Apple-TV-and-Apple-Music/m-p/1277874#M37178 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3870608">@tammygirl-k</a></SPAN>,</P> <P>What is the error message you see with Apple TV?</P> <P>Is Apple Music showing under your active add-ons in My EE?</P> <P>James</P> <P>&nbsp;</P> Wed, 26 Jul 2023 07:39:44 GMT https://community.ee.co.uk/t5/Offers-Add-ons/6month-Apple-TV-and-Apple-Music/m-p/1277874#M37178 James_B 2023-07-26T07:39:44Z https://community.ee.co.uk/t5/Offers-Add-ons/6month-Apple-TV-and-Apple-Music/m-p/1277876#M37179 Thanks for your reply . Apple TV is showing there’s a error when setting up and the music show it’s all been successful but when I go to play a song it’s prompting me to purchase.<BR /><BR />Sent from Outlook for iOS&lt;&gt; Wed, 26 Jul 2023 07:42:42 GMT https://community.ee.co.uk/t5/Offers-Add-ons/6month-Apple-TV-and-Apple-Music/m-p/1277876#M37179 tammygirl-k 2023-07-26T07:42:42Z https://community.ee.co.uk/t5/Offers-Add-ons/6month-Apple-TV-and-Apple-Music/m-p/1277878#M37180 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3870608">@tammygirl-k</a></SPAN>,</P> <P>What is the error message you see when setting up Apple TV?</P> <P>Can your see your EE subscription in the Apple Music app on your phone?</P> <P>James</P> Wed, 26 Jul 2023 07:46:33 GMT https://community.ee.co.uk/t5/Offers-Add-ons/6month-Apple-TV-and-Apple-Music/m-p/1277878#M37180 James_B 2023-07-26T07:46:33Z https://community.ee.co.uk/t5/Offers-Add-ons/6month-Apple-TV-and-Apple-Music/m-p/1278078#M37196 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_2103.png" style="width: 1290px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/26816iECEA60BCCA3001A0/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_2103.png" alt="IMG_2103.png" /></span></P><P>I can’t &nbsp;see the EE in my Apple Music app</P> Wed, 26 Jul 2023 16:25:07 GMT https://community.ee.co.uk/t5/Offers-Add-ons/6month-Apple-TV-and-Apple-Music/m-p/1278078#M37196 tammygirl-k 2023-07-26T16:25:07Z https://community.ee.co.uk/t5/Offers-Add-ons/6month-Apple-TV-and-Apple-Music/m-p/1278080#M37197 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3870608">@tammygirl-k</a></SPAN>,</P> <P>Please <A href="https://ee.co.uk/contact-ee" target="_blank">get in touch with Customer Care</A> so a member of the team can take a look at your account.</P> <P>They'll be happy to help.</P> <P>James</P> Wed, 26 Jul 2023 16:28:50 GMT https://community.ee.co.uk/t5/Offers-Add-ons/6month-Apple-TV-and-Apple-Music/m-p/1278080#M37197 James_B 2023-07-26T16:28:50Z https://community.ee.co.uk/t5/Offers-Add-ons/6month-Apple-TV-and-Apple-Music/m-p/1278099#M37201 Thank you for your help<BR /><BR />Sent from Outlook for iOS&lt;&gt; Wed, 26 Jul 2023 17:29:42 GMT https://community.ee.co.uk/t5/Offers-Add-ons/6month-Apple-TV-and-Apple-Music/m-p/1278099#M37201 tammygirl-k 2023-07-26T17:29:42Z https://community.ee.co.uk/t5/Offers-Add-ons/6month-Apple-TV-and-Apple-Music/m-p/1278102#M37202 <P>No problem <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3870608">@tammygirl-k</a></SPAN> <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>James</P> Wed, 26 Jul 2023 17:37:40 GMT https://community.ee.co.uk/t5/Offers-Add-ons/6month-Apple-TV-and-Apple-Music/m-p/1278102#M37202 James_B 2023-07-26T17:37:40Z