topic EE Perks - new NHS email in Offers & Add-ons

EE Perks - new NHS email

Barber23 — Tue, 25 Jul 2023 07:12:57 GMT

Good morning,

I’ve been using EE perks for some time, I’ve just starting thinking about upgrading my phone, and my children’s phones but I can’t get into EE perks, this is because I’ve changed NHS jobs and can’t access my old email anymore, I’ve tried to make a new account with new email but can’t as my details are already on the system? What can I do?

Re: EE Perks - new NHS email

Alex_M — Tue, 25 Jul 2023 07:17:49 GMT

Hi @Barber23,

You will need to get in touch with customer service who will be able to update the email on your account, or deactivate your old one.

Thanks,
Alex

Re: EE Perks - new NHS email

James_B — Tue, 25 Jul 2023 07:40:46 GMT

I can help you with this @Barber23

I've sent you a private message to take some details.

James