topic Re: Laptop Bundle in Offers & Add-ons

Laptop Bundle

elainefudge — Fri, 14 Jul 2023 11:15:54 GMT

I purchased the Lenovo gaming laptop bundle which should come with 24 months of 365, Norton, Xbox game pass, Gamers and Video pass, and roam abroad pass. How do I activate these extras?

Re: Laptop Bundle

Christopher_G — Fri, 14 Jul 2023 13:38:38 GMT

Hi @elainefudge

Welcome to the community.

Are you able to add them through the Plan & Subscriptions section of your My EE account?
Chris

Re: Laptop Bundle

Ratty1806 — Wed, 26 Jul 2023 16:36:57 GMT

s this the same for the chrome book offer

Re: Laptop Bundle

James_B — Wed, 26 Jul 2023 17:19:40 GMT

Hi @Ratty1806,

Welcome to the EE Community. 🙂

No, those subscriptions aren't included with Chromebooks.

James

Re: Laptop Bundle

Wire1990 — Fri, 28 Jul 2023 13:28:20 GMT

Hi, I recently got a Lenovo Ideapad gaming 3 laptop bundle with the same extras described in the top post.

I got the laptop on Tuesday and it arrived on Wednesday. When will I receive activation codes for the extras?

Thanks

Re: Laptop Bundle

Leanne_T — Fri, 28 Jul 2023 13:46:31 GMT

Hi @Wire1990

Have you had the Lenovo Ideapad more than 14 days?

You should get a text within 14 days to get set up with the inclusive extras 🙂

Leanne.

Re: Laptop Bundle

Ratty1806 — Fri, 28 Jul 2023 15:09:53 GMT

Yes I've had it more than 14 days

Re: Laptop Bundle

Katie_B — Fri, 28 Jul 2023 16:27:38 GMT

Hi @Ratty1806.

If you have had the device longer than 14 days, please get in touch with our customer care team on 150.

Katie

Re: Laptop Bundle

Georgia130 — Sat, 26 Aug 2023 18:03:44 GMT

Did you get this sorted? Did you get the activation for the bundles? Thanks

Re: Laptop Bundle

Georgia130 — Sat, 26 Aug 2023 18:05:52 GMT

I’ve just received mine and want to set up 365 so I can use word etc but the info before buying said had to start afresh with a new account and delete old one. If I start on this new Samsung laptop will I have to restart again when the codes come through? If that’s how it works? Thanks

Re: Laptop Bundle

Christopher_G — Sun, 27 Aug 2023 09:51:00 GMT

Hi @Georgia130

Are you going to start it with a new account once you get the code? The code will be for the new account going forward.

Chris

Re: Laptop Bundle

Georgia130 — Sun, 27 Aug 2023 11:42:15 GMT

Well looks like I’ll have to create another new one once the codes come through but it’s frustrating as I want to use the laptop straight away. I signed up to the free month trial hoping I could just enter the code when it arrives. But looks like that’s not possible now?

Re: Laptop Bundle

priMa1 — Mon, 28 Aug 2023 19:26:48 GMT

Hi @elainefudge

just want to check does your laptop on this bundle have Ryzen 5 processor or Ryzen 7? I’m getting conflicting info from EE so thought I’d check with someone who has it.

thanks!

Re: Laptop Bundle

Katie_B — Tue, 29 Aug 2023 06:38:04 GMT

Good morning @priMa1.

Welcome to the community.

Is this the gaming laptop you have been looking at?

If yes, this one has Ryzen 5.

Katie