topic Re: XBOX GPU inclusive extra in Offers & Add-ons

XBOX GPU inclusive extra

Shaiggan — Thu, 13 Jul 2023 15:56:49 GMT

Hi, so I chose the xbox gpu add on in my inclusive extra but when I activated it now, I got a message saying that it is activated but I'll be charged for it also, is it a standard message or will I have to cancel it.

Re: XBOX GPU inclusive extra

Leanne_T — Thu, 13 Jul 2023 17:16:40 GMT

Hi @Shaiggan

Thanks for coming here.

If you log into your My EE app and select add-ons. does the Game Pass show as an inclusive extra or chargeable?

Leanne 🙂

Re: XBOX GPU inclusive extra

Shaiggan — Thu, 13 Jul 2023 17:18:46 GMT

It shows up as a free one but then I got a text message from 150 that said it'll be charged.

Re: XBOX GPU inclusive extra

Leanne_T — Thu, 13 Jul 2023 17:22:31 GMT

If it shows free in your My EE, this should not be charged @Shaiggan

If you would like to make sure, please call us on 150 and the team will be happy to check this for you.

Leanne.

Re: XBOX GPU inclusive extra

Shaiggan — Thu, 13 Jul 2023 17:23:26 GMT

Alrighty, thank you!

Re: XBOX GPU inclusive extra

Leanne_T — Thu, 13 Jul 2023 17:25:23 GMT

No problem @Shaiggan

Leanne 🙂