topic Re: EE Perks in Offers & Add-ons

EE Perks

joannew2 — Wed, 12 Jul 2023 11:28:44 GMT

I am trying to access my EE perk account to get a code for my new contract but it won’t let me login with my NHS email or personal. When I try to get a new password it doesn’t appear in my inbox/junk or spam.

Any advice on this?

Thanks

Re: EE Perks

Christopher_G — Wed, 12 Jul 2023 13:36:44 GMT

Hi @joannew2

Welcome to the community.

Do you get an error message when you try to log in?

Chris

Re: EE Perks

joannew2 — Wed, 12 Jul 2023 21:42:46 GMT

Yeah it said invalid login so I clicked reset password and tried my personal email and my NHS email and it didn’t send a link to either. But when I tried to register it says I’m already registered

Re: EE Perks

Christopher_G — Thu, 13 Jul 2023 07:01:47 GMT

OK, thanks @joannew2

I've sent you a private message to get some information from you. Please have a look and get back to me.

Thanks

Chris