topic Re: EE Perk account deactivated in Offers & Add-ons

EE Perk account deactivated

plum84 — Wed, 12 Jul 2023 09:49:35 GMT

I have tried to log into my EE perks account (which I had forgotten) and I now have a message to say that my account has been deactivated due to registration not being completed within the allowed time frame. Help please?

Re: EE Perk account deactivated

Leanne_T — Wed, 12 Jul 2023 10:27:40 GMT

Hi @plum84

Thanks for coming here 🙂

I've sent you a private message to get some information from you.

Could you have a look and get back to me please?

Thanks.

Leanne.

Re: EE Perk account deactivated

SophieH34 — Wed, 12 Jul 2023 16:16:05 GMT

Could you please message me? Having the same problem.

Re: EE Perk account deactivated

Leanne_T — Wed, 12 Jul 2023 16:20:59 GMT

Hi @SophieH34

Is your perk account showing as deactivated when you log in?

Leanne 🙂

Re: EE Perk account deactivated

SophieH34 — Wed, 12 Jul 2023 16:21:44 GMT

Yes

Re: EE Perk account deactivated

Leanne_T — Wed, 12 Jul 2023 16:23:45 GMT

Thanks @SophieH34

I have sent you a private message now 🙂

Leanne.