topic Re: Free samsung 5 watch in Offers & Add-ons

Free samsung 5 watch

Amanda12345987 — Wed, 14 Jun 2023 20:15:51 GMT

How do I claim my free watch after buying the Samsung ultra?

Re: Free samsung 5 watch

Leanne_T — Thu, 15 Jun 2023 06:59:39 GMT

Morning @Amanda12345987

Thanks for coming to the community.

Your watch will be delivered to your home address 15-30 days after receiving your phone.

Hope this helps 🙂

Leanne.

Re: Free samsung 5 watch

Catjkmc — Fri, 16 Jun 2023 20:50:11 GMT

Is there any way to get a tracking number for this delivery of the free watch? It is great that is auto sends but being able to track the delivery so it isn't missed would be handy?

Re: Free samsung 5 watch

Leanne_T — Sat, 17 Jun 2023 06:07:56 GMT

Hi @Catjkmc

Once the watch has been dispatched, DPD will be in touch with tracking information for the delivery 🙂

Leanne

Re: Free samsung 5 watch

Emmamacle — Mon, 19 Jun 2023 10:51:07 GMT

Does this apply if you bought the phone in store rather than online?

Thanks

Re: Free samsung 5 watch

James_B — Mon, 19 Jun 2023 11:26:43 GMT

Yes, it does @Emmamacle

James

Re: Free samsung 5 watch

Michellec1977 — Mon, 19 Jun 2023 17:09:23 GMT

I have the Samsung z flip how much is it 2 add on the 5 generation watch

Re: Free samsung 5 watch

Christopher_G — Mon, 19 Jun 2023 17:24:09 GMT

Hi @Michellec1977

Welcome to the community. 🙂

Check out our current range of Samsung Watches.

Chris

Re: Free samsung 5 watch

5457Dr3ams — Thu, 22 Jun 2023 08:56:45 GMT

Hi I have bought 2 phones Samsung S23Ultras but only one phone number has had a text saying your watch is on the way. How do I get the other?

Re: Free samsung 5 watch

James_B — Thu, 22 Jun 2023 08:58:14 GMT

Hi @5457Dr3ams,

Welcome to the EE Community. 🙂

It's normal for the confirmation text to be sent to the lead number on your account.

Have you received the text twice?

James

Re: Free samsung 5 watch

5457Dr3ams — Thu, 22 Jun 2023 09:00:13 GMT

It's only hone to him once

Re: Free samsung 5 watch

James_B — Thu, 22 Jun 2023 09:03:00 GMT

Hi @5457Dr3ams,

Were both orders placed at the same time?

James

Re: Free samsung 5 watch

Nathanvj12 — Mon, 26 Jun 2023 14:15:45 GMT

Hi just collected my new s23 ultra from the shop , girl in shop said I have to go online to claim my free watch ,how do I go about it thanks

Re: Free samsung 5 watch

Nathanvj12 — Mon, 26 Jun 2023 14:22:22 GMT

How do I claim my free watch please

Re: Free samsung 5 watch

Katie_B — Mon, 26 Jun 2023 14:25:04 GMT

Hi @Nathanvj12.

You don't have to do anything to claim your Samsung Watch. This will be delivered to your account address 15-30 days from your purchase.

Katie

Re: Free samsung 5 watch

Nathanvj12 — Mon, 26 Jun 2023 14:27:19 GMT

Hi Katie I bought it from the shop and the assistant told me I would have to go online to claim it

Re: Free samsung 5 watch

Katie_B — Mon, 26 Jun 2023 14:28:45 GMT

Hi @Nathanvj12.

Please see the instructions under the features tab on the S23 Ultra page.

Katie

Re: Free samsung 5 watch

Nathanvj12 — Mon, 26 Jun 2023 14:34:48 GMT

Even if I purchased it in store and not online

Re: Free samsung 5 watch

Katie_B — Mon, 26 Jun 2023 16:37:48 GMT

Hi @Nathanvj12.

Yes that's right, store orders are included.

Katie

Re: Free samsung 5 watch

Nathanvj12 — Mon, 26 Jun 2023 16:42:03 GMT

Thanks Katie, much appreciated