topic EE Perks Code Not Valid in Offers & Add-ons

EE Perks Code Not Valid

gskl — Fri, 30 Jun 2023 16:32:43 GMT

I've seen a few articles about this topic and no solution from any of them...

I have a code from my employer through EE Perks to get a 20% discount. I am trying to change my sim only plan from another provider and I am currently waiting for my PAC from them.

In the meantime I was trying to find myself a SIM only plan and no matter which one I tried the code didn't work on any of them. I've tried reading all the other articles and all the T&Cs but I still can't get validate the code.

Re: EE Perks Code Not Valid

Northerner — Fri, 30 Jun 2023 16:57:24 GMT

Hi @gskl

If your SIM is subject to any discount then the code will not work. You can only have one discount code applicable per account.

Thanks

Re: EE Perks Code Not Valid

gskl — Fri, 30 Jun 2023 18:41:20 GMT

As I said, I read the T&Cs. No SIM worked with the code provided by EE perks.

I haven't used any code before on the account because my account is new and, as I said, I'm changing from a different network provider.

Re: EE Perks Code Not Valid

Christopher_G — Sat, 01 Jul 2023 07:19:13 GMT

Hi @gskl

Welcome to the community.

Sorry to hear that the code isn't working. Could you try on a different device or browser please?

Chris

Re: EE Perks Code Not Valid

gskl — Thu, 10 Aug 2023 07:53:16 GMT

I eventually managed to order my SIM card... over the phone. Tried the perks code on my phone rather than my laptop and it worked. However, the website didn't. Could get off the home screen that was insisting I added my EE device to my account which I couldn't even do because I couldn't order anything!

Serious reconstruction is needed on the website.

Re: EE Perks Code Not Valid

Leanne_T — Thu, 10 Aug 2023 08:08:20 GMT

Hi @gskl

Thanks for the feedback and I am glad to hear you have managed to order the SIM card.

Leanne 🙂