topic Re: Question on Netflix- upgrade to premium + shared accounts in Offers & Add-ons

Question on Netflix- upgrade to premium + shared accounts

Bestbud2019 — Sun, 25 Jun 2023 18:25:18 GMT

I’m just considering taking all rounder or full works and just wondered if anyone had experience of upgrading to premium while also having those two shared accounts. (Where you pay £5 for each shared account). Would these be affected?

Re: Question on Netflix- upgrade to premium + shared accounts

XRaySpeX — Sun, 25 Jun 2023 18:27:42 GMT

All add-ons are per mobile no.

Re: Question on Netflix- upgrade to premium + shared accounts

Bestbud2019 — Sun, 25 Jun 2023 18:30:21 GMT

Sorry just to be clear does that mean it would have those Add ons also billed with EE?

Re: Question on Netflix- upgrade to premium + shared accounts

Christopher_G — Mon, 26 Jun 2023 07:07:25 GMT

Hi @Bestbud2019

I'm not completely sure what you're asking. Each of our Netflix plans are individual plans only. Take a look at our Netflix on EE help page.

Chris

Re: Question on Netflix- upgrade to premium + shared accounts

Bestbud2019 — Mon, 26 Jun 2023 07:17:53 GMT

Hi @Christopher_G my ask relates to this comment in that help section “Your Inclusive Extra includes the Basic Netflix plan. Once you've activated it, you can upgrade from Basic to Standard for an extra £4 a month, or from Basic to Premium for an extra £9 a month.”

Netflix now offer shared plans for £4.99 per shared plan on top https://help.netflix.com/en/node/123277#:~:text=to%20your%20account.-,Add%20an%20extra%20member,use%20the%20extra%20member%20slot.

I wondered if this still worked with EE

Re: Question on Netflix- upgrade to premium + shared accounts

Christopher_G — Mon, 26 Jun 2023 08:23:11 GMT

No, we don't offer the shared plan through EE, @Bestbud2019.

Chris

Re: Question on Netflix- upgrade to premium + shared accounts

Bestbud2019 — Mon, 26 Jun 2023 09:07:48 GMT

Thanks mate