topic Re: Refer a friend not working in Offers & Add-ons

Refer a friend not working

mikeaych — Sat, 24 Jun 2023 10:41:49 GMT

I have a received a referral link via email to send to a friend. When they click on it, the web page says it can't find the page. When I click on the link, it says I can't refer myself, so I know it works. What's going on? Why can't my friend join EE via my referral link?

Re: Refer a friend not working

James_B — Sat, 24 Jun 2023 13:41:02 GMT

Hi @mikeaych,

Welcome to the EE Community. 🙂

Has your friend tried a different web browser?

James

Re: Refer a friend not working

mikeaych — Sat, 24 Jun 2023 14:23:53 GMT

We've tried safari and chrome with the same result. The web page cannot be found!

Sent from Outlook for Android<>

Re: Refer a friend not working

James_B — Sat, 24 Jun 2023 15:07:13 GMT

Hi @mikeaych,

Which web browser is it working on for you?

James

Re: Refer a friend not working

mikeaych — Sat, 24 Jun 2023 15:19:47 GMT

Chrome.

Sent from Outlook for Android<>

Re: Refer a friend not working

James_B — Sun, 25 Jun 2023 08:04:46 GMT

Have you tried filling out the form on your friends behalf @mikeaych?

James