topic Re: New client in Offers & Add-ons

New client

Fantastic1977 — Fri, 23 Jun 2023 07:11:45 GMT

Goodday im try to become a new client at ee how do i go about placing an order for Samsung s22 and a laptop for pay monthly

Re: New client

Alex_M — Fri, 23 Jun 2023 07:19:31 GMT

Good morning @Fantastic1977!

To begin, click on the 'Shop' button at the top of the EE website. Find the phone/laptop you are looking for and follow the on-screen instructions to purchase.

https://ee.co.uk/mobile/pay-monthly-phones-gallery/samsung-galaxy-s22-5g-details

You can also contact customer service via live chat who can help you along.

Thanks,
Alex

Re: New client

XRaySpeX — Fri, 23 Jun 2023 13:41:53 GMT

Logout of (or don't login to) your MyEE before going to the EE Shop to buy an EE mobile phone or SIM contract. It expects you to already have an EE mobile phone or SIM contract.

Re: New client

Fantastic1977 — Fri, 23 Jun 2023 14:13:49 GMT

Thank you.So if not using their sim can't place an order?Isn't there an
option to switch and keep my number from another network

xxxxxxxxxxx

[Mod edit: Please do not post phone numbers on the public board. Thanks!]

Re: New client

XRaySpeX — Fri, 23 Jun 2023 13:59:27 GMT

Anyone can place an order from anywhere but if you are not already an EE mobile contract cust. you should not be logged into MyEE when doing so.

When you order you will be given the option to provide your PAC from the other network in order to keep your no.