topic Changing Add-on's in Offers & Add-ons

Changing Add-on's

EWARL — Wed, 21 Jun 2023 09:07:31 GMT

Hi,

I currently have apple music as my add-on, but I'm going on holiday to Europe next month and would like to change it to the free roaming. My billing cycle resets on the 16th of the month. If i were to make the change now, would i receive the roaming add-on from today or from the 16th July?

thanks!

Re: Changing Add-on's

Leanne_T — Wed, 21 Jun 2023 11:12:52 GMT

Hi @EWARL

Thanks for coming here.

This should change within 24 hours for you 🙂

Please also text ROAMING to 150, before travelling to make sure you're account is set up to use abroad as well as having the Roam Abroad Pass.

Thanks.

Leanne.