topic Re: account deacativated in Offers & Add-ons

account deacativated

AshleyDodson — Sun, 11 Jun 2023 16:08:00 GMT

hello, i have tried to access my EE perks account but it states that this is now deactivated. can you reactivate this?

thanks

Ashley

Re: account deacativated

Leanne_T — Mon, 12 Jun 2023 07:07:03 GMT

Morning @AshleyDodson

I have replied to your private message.

Leanne.

Re: account deacativated

AshleyDodson — Tue, 13 Jun 2023 06:47:53 GMT

I understand the codes are accessed via my perks but the trouble I am having is accessing my EE account (XXXXXXXXX@XXXXXXXXXXX) as it’s saying it’s deactivated, when I originally signed up I didn’t verify my email address in the timeframe and it’s disabled my account. I need the account activated so I can access these codes.

thanks

Ashley

[Mod Edit: Removed email address]

Re: account deacativated

Katie_B — Mon, 12 Jun 2023 16:19:41 GMT

Hi @AshleyDodson.

The EE Perk Portal is not for employees. Have you been able to look on your work intranet? this is were you will find your code rather than on the EE Perk Portal.

Katie

Re: account deacativated

AshleyDodson — Mon, 12 Jun 2023 18:51:20 GMT

Hi Katie, can you send me a link so I can activate my EE account please.

Re: account deacativated

Christopher_G — Tue, 13 Jun 2023 06:48:54 GMT

Hi @AshleyDodson

Have you tried accessing through the Intranet?

Chris