topic Re: Turkey holiday in Offers & Add-ons

Turkey holiday

Waterboy80 — Tue, 06 Jun 2023 20:19:37 GMT

Hello, I’m going to Turkey in august for 11 days . I’ve been told I can buy a roam abroad pass add on for £15 for a month. Which means I can use my phone for minutes, texts and data ( up to 50gb) as normal as if I was in uk. Has anyone done this before and know if this is true.

Re: Turkey holiday

James_B — Wed, 07 Jun 2023 06:41:05 GMT

Hi @Waterboy80,

Welcome to the EE Community. 🙂

Sorry, Turkey isn't covered by the Roam Abroad Pass.

Please see our roaming calculator for more information on using your phone in Turkey.

James

Re: Turkey holiday

Waterboy80 — Wed, 07 Jun 2023 07:38:51 GMT

Hi James, I did think that and spoke to an employee at EE on live chat and he guaranteed me it did work for Turkey. I’ve even took a SS of what he said as I didn’t believe it to be true

Re: Turkey holiday

James_B — Wed, 07 Jun 2023 07:58:09 GMT

Hi @Waterboy80,

I'm sorry if you weren't given the correct information during your live chat.

You can view the full list of included countries in How do I get the Roam Abroad Pass?

James

Re: Turkey holiday

baldermore — Thu, 20 Jul 2023 14:55:57 GMT

Hi, I just renewed my contract and was told by the rep that roaming in Turkey was available with the addition of the "Roam Further" add on.

Now having looked it up, it seems that was a pack of lies.

Re: Turkey holiday

Christopher_G — Thu, 20 Jul 2023 15:06:59 GMT

Welcome to the community, @baldermore

Sorry to hear that. The Roam Abroad Pass is for the following countries: New Zealand, Australia, Mexico, Canada and USA.

Check out our roaming tool for charges and add-ons in Turkey.

Chris

Re: Turkey holiday

BlueMeany68 — Thu, 20 Jul 2023 20:47:42 GMT

Try searching for eSIM. Personally, I use airalo when in Turkey, not sure if it needs a phone capable of eSIM (probably does)

Re: Turkey holiday

baldermore — Thu, 20 Jul 2023 22:13:08 GMT

Hi Chris,

I see there is a 500mb travel data pass that costs £7.84 per day and a call package for another £7.84.

That's £220 over a 2 week holiday. A bit more than the £15 roaming pass that I was promised when I renewed.

Re: Turkey holiday

baldermore — Thu, 20 Jul 2023 22:16:52 GMT

Thanks BlueMeany, I'll take a look but I don't think my phone can handle eSims.

I suspect I'll just have to get a local sim when I arrive.