topic Re: International call to Indonesia in Offers & Add-ons

International call to Indonesia

oasmarani — Mon, 05 Jun 2023 08:02:49 GMT

Hi there,

I need to call Indonesian numbers for my research and I want to know what's the plan/add-on should I use, how much is the tariff + benefits/numbers of minute I get, and how to pick the plan/add-on.

Thannk you!

Re: International call to Indonesia

Leanne_T — Mon, 05 Jun 2023 10:21:35 GMT

Hi @oasmarani

Thanks for coming here.

Please see our Calling and Texting Indonesia from the UK, Help page for charges and available add-ons.

Leanne 🙂

Re: International call to Indonesia

XRaySpeX — Mon, 05 Jun 2023 10:24:11 GMT

International calls & texts to overseas nos. from UK can be rather expensive but EE has a add-on, free on PAYG or £2 pm on contract, that anyone, on PAYG or contract, can apply for to give these calls & texts at a fraction of the standard rates. See The CALL ABROAD Add-on for Cheap Calls/Texts from UK .

Re: International call to Indonesia

oasmarani — Mon, 05 Jun 2023 10:55:56 GMT

Hi there,

Thanks for the answer! It's helpful but I'm still quite confused.

I texted CALL ABROAD to 150 and it says that "Great news, you already have the Call Abroad add-on". Does this mean I already have the add-on now?

Then how much is the tariff if I'm going to phone an Indonesian mobile? 20p or 25p per minute?

And also, I saw your latest discussion on the thread, there's this "New Pay Monthly £2 pm CALL ABROAD Rates" where the tariff is 13p to Indonesian mobile. What's the difference between this and the one I mentioned above?

Can you please clarify? Thanks.

Re: International call to Indonesia

oasmarani — Mon, 05 Jun 2023 10:59:33 GMT

Hi there,

Thanks for the answer, but I still have a question.

Here (https://ee.co.uk/mobile/international/pay-monthly-international-calls) it's stated that the pack gives "500 international minutes for £26.10 a month – just 5.22p a minute". But on the page you suggested it says "The add-on has an allowance of 250 minutes at these rates. Once you have used up the inclusive minutes you will be charged at standard rates." So which one is right for a £26.10 pack, 500 or 250 minutes?

Thanks.

Re: International call to Indonesia

XRaySpeX — Mon, 05 Jun 2023 11:02:20 GMT

Yes, you already have the CALL ABROAD add-on.

It's either 20p on PAYG or 25p on contract. Which are you on?

Re: International call to Indonesia

oasmarani — Mon, 05 Jun 2023 11:16:11 GMT

I'm on PAYG. So this means that I can call Indonesian mobile for 20p/minute now as I already have the CALL ABROAD add-on? Is this the lowest rate that EE has to call Indonesian mobile?

Thanks.

Re: International call to Indonesia

James_B — Mon, 05 Jun 2023 12:38:17 GMT

That's right @oasmarani, you're already on the cheapest rate for pay as you go.

The International Extra pack is only available on pay monthly plans.

James

Re: International call to Indonesia

oasmarani — Mon, 05 Jun 2023 13:30:42 GMT

Hi James,

Thanks for the answer! Just want to make sure, it's 20p per minute, not per second, right?
What about this one that Leanne recommended previously: https://ee.co.uk/help/add-ons-benefits-and-plans/call-or-going-abroad/calling-abroad-from-the-uk/countries/indonesia what difference does it make compared to the CALL ABROAD add-on?

Thanks.

Re: International call to Indonesia

XRaySpeX — Mon, 05 Jun 2023 13:36:03 GMT

@Leanne_T gave you a link to the standard rates. The CALL ABROAD add-on, which you have, gives you calls & texts at a fraction of the standard rates. Calls are always priced per min & texts per text.

Re: International call to Indonesia

oasmarani — Mon, 05 Jun 2023 13:53:49 GMT

Hi there,

Thank you very much for your help! Now it's all sorted from my side - sorry for asking too many questions 🙂

Re: International call to Indonesia

XRaySpeX — Mon, 05 Jun 2023 13:57:41 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.