topic Re: Unlimited data add on in Offers & Add-ons

Unlimited data add on

HelenBz — Mon, 05 Jun 2023 07:05:44 GMT

Hi does anyone know if I add on unlimited data as a package that is currently on offer if I cancel at any time or if recurs without an option to remove?

Re: Unlimited data add on

Chris_B — Mon, 05 Jun 2023 07:16:41 GMT

@HelenBz EE a few unlimited offers is this for contract or PAYG ? And it usually says if it’s a re-occurring add on or a limited time offer. If it’s a re-occurring add-on, then it’ll refresh every month until you decide to cancel it..

Re: Unlimited data add on

HelenBz — Mon, 05 Jun 2023 07:57:52 GMT

Thanks @Chris_B. It’s contract. It says recurring but wondered if could cancel at any time or after a minimum time

Re: Unlimited data add on

Monicanjie1 — Mon, 05 Jun 2023 08:06:29 GMT

Is it possible to have unlimited data

Re: Unlimited data add on

Katie_B — Mon, 05 Jun 2023 08:47:57 GMT

Hi @HelenBz.

If this shows as a 30 day add-on that is recurring then you will be able to cancel at any time.

Please be aware if you choose to cancel part way through your billing month pro rata charges may apply.

Katie

Re: Unlimited data add on

Katie_B — Mon, 05 Jun 2023 08:48:33 GMT

Hi @Monicanjie1.

Are you looking to change your current plan to have unlimited data or do you wish to see if there is an add-on available?

Katie

Re: Unlimited data add on

HelenBz — Mon, 05 Jun 2023 09:12:22 GMT

Thank you

Re: Unlimited data add on

XRaySpeX — Mon, 05 Jun 2023 11:12:14 GMT

For a contract's recurring UK/EU data add-on, text STOP UNLIMITED ADD-ON to 150 whenever.