https://community.ee.co.uk/t5/Offers-Add-ons/Bt-Sport/m-p/1259732#M35793 <P>Hi my grandson has a plan which included a smart benefit. &nbsp;He wanted Bt Sport and we decided to pay the extra £5 so he could watch it on big screen. &nbsp;We assumed that this smart benefit would run for length of his contract unless we changed it. &nbsp;Suddenly he is being told that Apple Music is his inclusive extra ( he wants sport not music). &nbsp;There is nowhere on his account where I can see Bt Sport. &nbsp;Please can you help</P> Sun, 04 Jun 2023 14:29:49 GMT Jan2603 2023-06-04T14:29:49Z https://community.ee.co.uk/t5/Offers-Add-ons/Bt-Sport/m-p/1259732#M35793 <P>Hi my grandson has a plan which included a smart benefit. &nbsp;He wanted Bt Sport and we decided to pay the extra £5 so he could watch it on big screen. &nbsp;We assumed that this smart benefit would run for length of his contract unless we changed it. &nbsp;Suddenly he is being told that Apple Music is his inclusive extra ( he wants sport not music). &nbsp;There is nowhere on his account where I can see Bt Sport. &nbsp;Please can you help</P> Sun, 04 Jun 2023 14:29:49 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Bt-Sport/m-p/1259732#M35793 Jan2603 2023-06-04T14:29:49Z https://community.ee.co.uk/t5/Offers-Add-ons/Bt-Sport/m-p/1259789#M35798 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3697899">@Jan2603</a>&nbsp; The account holder needs to call customer service if this has changed on its own. &nbsp; &nbsp;Smart benefits are under add ons via the account for that device.&nbsp;</P> Sun, 04 Jun 2023 18:14:07 GMT https://community.ee.co.uk/t5/Offers-Add-ons/Bt-Sport/m-p/1259789#M35798 Chris_B 2023-06-04T18:14:07Z